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Basic

*Ideal for casual store owners.
$139/Month
  • Unlimited small jobs up to 1 hour
  • 1 job request at a time
  • 1 Shopify store
  • 12 hour first response time
  • 3 business day turnaround
  • No weekend support
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Plus

*Ideal for Shopify PLUS store owners.
$499/Month
  • Unlimited small jobs up to 1 hour
  • 1 job request at a time
  • Up to 3 Shopify stores
  • 4 hour first response time
  • 1 business day turnaround
  • Weekend support
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Don’t require a monthly plan? Buy single small tasks for only $65 each!

FREQUENTLY ASKED QUESTIONS

What do you mean by a small job?

A small job is a technical or graphic adjustment on your Shopify store that takes a member of our team 1 hour or less. We’ve written out our definition of ”small” and provided examples of small design and technical tasks, here.

Which type of tasks do you reject?

Any single job scoped at longer than 1 hour. We don’t do repetitive data entry, vector artwork or copy. We are usually good at finding solutions to automate big jobs, so feel free to ask us anything. We love to help with our connections and resources in the Shopify world.

How does it work?

After your payment is confirmed, we send you a welcome email which contains detailed instructions to get started. Job requests are approved or disapproved within the promised first response time of 8-24hrs. Turnaround time is up to 48 hours for our $65 single job customers and up to 1-3 business days for monthly plan subscribers. Monthly subscribers will always be prioritized in the task queue.

What else should I know about your service?

Our service is our product and our product is the knowledge and experience of our developers and designers. Please recognize that the range of small jobs possible is very large and our team, as good as we are, has to spend time assessing and clarifying your job requests. There is a margin for error but we are best in the business. Check our official Shopify expert listing here.

Do you work weekends?

For PLUS plans subscribers, we currently accept, reply and work on small jobs during weekends. For single jobs and BASIC and PRO plans, the service covers Monday to Friday ET time only.

Can you break up a bigger project into many smaller 1 hour jobs?

No. We understand that the intention is to get the most out of our service, however we provide a tweaking service and as such we do not differentiate a 5 minute task from a 45 minute task. The 1 hour limit is only provided in order to streamline our small task service at this price, for our many valued customers, however sometimes this can be misconstrued as “1 hour of development time” which is not what we offer.

Can I use my subscription for multiple stores?

Each monthly subscription covers just 1 online store. If you own multiple stores, you have the option of purchasing a subscription for each store, or alternatively, you can purchase individual small tasks.

I have more than one small job to do, can I buy more than a single $65 job?

You can only buy and submit a single job at a time, but there is no limit to how many times you can re-purchase.

If I subscribe, will I get re-billed automatically?

Yes, you will get automatically billed every 30 days. You can cancel anytime. However, we ask that upon signing up, you agree to a 3 month minimum term. If you do not think you will need the service for more than a month, it’s best to consider other support options. The quality and value we are able to deliver is optimal when customers are with us for a minimum of 3 months.

Delivery of the service stops the day the subscription is cancelled and you are refunded according to our refund policy.

I have a long list of small tasks, can you do this?

We can but we do one at a time and we work on one small job at a time. We are best suited for live stores. If you are in your build or pre-launch phase, our plans aren’t a fit for you. But we can help with our single jobs at $65/each until you launch.

Do you set up Shopify stores?

We don’t. But if you want to launch a new store we can connect you with a reputable expert to help you with that through our sister site, StoreTasker.com

Do you work with agencies?

We don’t. We only work directly with Shopify store owners. We prefer not to deliver small job work through agencies or freelancers. If you are an agency, please check out our generous affiliate program.

Why should I trust your team with my store?

We are a leading Shopify expert team with team members all over the world. We’ve been focused on delivering small technical and graphic jobs to Shopify users since May 2015 and have helped over 1600 Shopify store owners get stuff done.

We also run a community of +10,000 Shopify merchants, join us!

What if I need a bigger job done? Do you do that?

We only do jobs that we assess to be “small” i.e. less than 1 hour. However, we have handpicked expert Shopify freelancers as part of our Expert Partners program. They can cover a wide variety of jobs that fall out of scope for us, at reasonable prices.